Outlook exchange shared calendar not updating

But if they uncheck the box beneath the shared calendar name, and don’t access it for a while, and then after 1 month they check the box beneath this shared calendar because they need to access it, Outlook will update the data with the data from the last month since last time they accessed it.

Updates download of calendars is on access only when “Download Shared folders” is checked on Outlook (2010, 2013) As a summary, if the user has cached mode enabled, calendars will be updated when they will access the calendar, if users doesn’t have cached mode enabled, calendar connection will be on access only as well.

Is the calendar connection opened “on access” or is the connection made everytime the user opens Outlook ?

Or is the download in the OST of Shared Calendars done on access basis only?

Now, even though they can add appointments directly to the calendar from desktop outlook, the other users have to leave their calendar, click on the group in outlook and open the calendar from there, and as soon as they do the group calendar updates in the calendars tab.

one suggetion I found online was to disable downloading of shared folders in outlook account.

The easiest way to verify this is the problem is to log in to your Outlook Web Mail, if you are using Office 365 you can log in at https://portal.using your username and password.

If you can see the appointments in your shared calendars online then the issue is more than likely due to the cache on your Outlook needing refreshing, here are the steps to fix the problem: Please note.

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